pulototo Privacy Policy – Protecting Our Users' Data
Last updated: 2025. This policy applies to all registered users and visitors of pulototo.vip.
1. Data We Collect
pulototo collects several categories of data from users to ensure the service runs smoothly and securely. First, account information: full name, email address, phone number, date of birth, and encrypted password provided at registration. Second, device and browser data: IP address, device type, operating system, browser version, and time zone, which are automatically recorded when you access the platform. Third, financial information: payment methods used, deposit and withdrawal history in Rupiah (IDR), and identity verification (KYC) data such as a photo of your national ID (KTP) required to process transactions. Fourth, usage data: pages visited, session duration, betting history, and game preferences. All data is collected lawfully and solely for the purposes stated in this policy.
2. Purpose of Data Use
The data we collect is used for several core purposes that support platform operations. First, to process registrations, verify identities, and manage user accounts. Second, to facilitate financial transactions including deposits and withdrawals in IDR securely and on time. Third, to provide responsive and relevant customer service, including technical support and transaction dispute resolution. Fourth, to detect and prevent fraudulent activity, account abuse, and violations of the terms of use. Fifth, to improve platform quality based on usage patterns and user feedback. pulototo will not use your data for purposes beyond those stated here without your explicit consent.
3. Cookies and Tracking Technologies
pulototo uses cookies and similar tracking technologies to enhance the user experience on our platform. Cookies are small data files stored on your device that help us remember preferences, keep login sessions active, and analyze usage patterns in aggregate. We use two main types: session cookies, which are temporary and deleted when the browser is closed, and persistent cookies, which remain stored for a set period to recognize returning users. You can control or disable cookies through your browser settings, though please note that some platform features may not work optimally without cookies enabled. We do not use cookies to track your activity outside the pulototo platform or to display targeted ads from third parties.
4. Data Storage and Security
The security of users' personal data is pulototo's top priority. All data is stored on servers protected with industry-standard SSL/TLS encryption and multi-layered firewalls to prevent unauthorized access. Sensitive financial data, including bank account information and IDR transaction history, receives an additional layer of encryption in line with PCI-DSS standards. We retain user data for as long as an account is active and for a defined period after account closure in accordance with applicable legal requirements. Access to user data is restricted to only the employees and systems that need it to carry out legitimate service functions. While we apply rigorous security measures, no system is entirely immune to risk, and we advise users to keep their account credentials confidential.
5. Sharing Data with Third Parties
pulototo does not sell, rent, or trade users' personal data to third parties for commercial purposes. However, under certain circumstances, we may share data with service providers working with us, such as payment gateway providers for processing IDR transactions, identity verification partners for KYC procedures, and technical infrastructure providers. All such partners are bound by strict data confidentiality agreements and may only use data in accordance with our instructions. We may also disclose data to legal authorities when required by applicable laws and regulations in Indonesia, including in cases of fraud investigations or official requests from authorized agencies. Users will be notified of any such disclosure unless prohibited by law.
6. User Rights Over Personal Data
As a pulototo user, you have several rights regarding your personal data that we fully respect. First, the right of access: you may request a copy of the personal data we hold about you at any time. Second, the right to update: you can modify account information such as your email address, phone number, or contact details through the account settings page. Third, the right to deletion: you may request the deletion of your account and associated data, though please be aware that we may be required to retain certain data to meet legal obligations or resolve ongoing disputes. Fourth, the right to restrict processing: under certain circumstances, you may ask us to limit how we use your data. To submit a request related to any of these rights, please contact our support team or visit the page FAQ page for further guidance.
7. Policy Changes and How to Contact Us
pulototo reserves the right to update this Privacy Policy from time to time to reflect changes in data practices, service updates, or applicable legal requirements. Users will be notified of any significant changes via an in-platform notification or by email at the registered address. The latest version of this policy is always available on this page, with the update date shown at the top. Continued use of the service after the update date constitutes acceptance of the revised policy. If you have questions about how we handle personal data, your rights, or wish to report a potential privacy violation, you can contact our support team by email at [email protected]. We are committed to responding to all privacy-related inquiries within a reasonable timeframe and providing transparent explanations.
By using pulototo's services, you confirm that you have read and understood this Privacy Policy. For further questions, visit our FAQ page or log in to your account to manage your data preferences.